Why Impact Started..
When I started Impact Painting Services, I knew I was taking a big leap of faith. I had spent years in the painting and construction industry, working as a foreman and project manager for various companies. While I gained valuable experience, I always felt a pull toward something bigger—something of my own. That pull led me to start Impact Painting Services in September 2020, and since then, I have built it into a thriving business.
The decision to start my own business was driven by a desire for independence, quality, and the ability to create opportunities for others. I had seen firsthand the gaps in the industry—issues with reliability, craftsmanship, and customer service. I wanted to build a company that clients could trust, where employees felt valued, and where excellence was the standard, not the exception.
Another major factor in starting my business was the lack of quality painting contractors who truly cared about the customer experience. Too often, I witnessed projects where the client was treated as just another job rather than a valued partner in the process. I wanted to change that by creating a company that prioritized communication, professionalism, and customer satisfaction from start to finish.
At Impact Painting Services, we go above and beyond to ensure our customers have a superior experience. We start by providing clear and transparent estimates, setting expectations from day one. Our team maintains constant communication throughout the project, ensuring clients know what to expect every step of the way. We also take extra steps like daily progress updates, thorough site cleanups, and post-project follow-ups to guarantee satisfaction.
One of my favorite customer experiences was when a homeowner needed their exterior painted before a big family reunion. We expedited the process, worked weekends, and even helped with minor repairs to ensure everything looked perfect. The client was so thrilled that they referred us to multiple neighbors, reinforcing the importance of going the extra mile. Another time, a commercial client appreciated our flexible scheduling that allowed us to work after hours to avoid disrupting their business operations.
As Impact Painting Services continues to grow, I have my sights set on expanding to other states, bringing our commitment to excellence and customer satisfaction to more communities. The demand for reliable, high-quality painting services is nationwide, and I am excited to lead the charge in setting a new standard in the industry.
This journey is far from over. Every day presents new opportunities to improve, grow, and impact more lives through our work. Stay tuned—there’s much more to come.
